Terms of Use

  • ration of the Website
  • Registering or transmitting false information
  • Unauthorized access, cracking, or transmitting/providing harmful programs such as viruses
  • Unauthorized alteration or deletion of information on the Website
  • Any other acts deemed inappropriate by the Hotel

Article 4 (Use of Reservation Services)

  1. When using the accommodation reservation function on the Website, Users shall accurately enter required information such as name and contact details.
  2. The Hotel assumes no responsibility for any disadvantage arising from entering false or inaccurate information.
  3. Details regarding the formation of accommodation reservations, changes, cancellation conditions, cancellation fees, etc. shall be governed by the Hotel’s separately stipulated “Accommodation Terms and Conditions” or the conditions stated for each plan.

Article 5 (Intellectual Property Rights)

  1. Copyrights, trademark rights, and other intellectual property rights related to texts, images, photographs, logos, designs, and other content posted on the Website (the “Content”) belong to the Hotel or legitimate third-party right holders.
  2. Users must not reproduce, repost, modify, distribute, publicly transmit, or otherwise use all or part of the Content without the Hotel’s prior written permission.

Article 6 (Links)

  1. The Website may contain links to third-party websites, and third-party websites may link to the Website.
  2. The Hotel assumes no responsibility for any damages arising from the content or use of third-party websites.
  3. If you wish to link to the Website, regardless of whether for commercial or non-commercial purposes, the Hotel recommends contacting the Hotel in advance. Depending on the content or linking method, the Hotel may request removal of the link.

Article 7 (Disclaimer)

  1. The Hotel makes reasonable efforts to ensure the accuracy, timeliness, and usefulness of information posted on the Website; however, the Hotel does not guarantee its completeness.
  2. The Hotel shall not be liable for any damages arising from the User’s use of, or inability to use, the Website, except in cases of the Hotel’s willful misconduct or gross negligence.
  3. The Hotel may temporarily suspend or discontinue providing the Website due to system failures, communication line problems, maintenance, natural disasters, or other force majeure. Even if such suspension causes damages to Users, the Hotel shall not be liable.

Article 8 (Changes to or Discontinuation of Services)

  1. The Hotel may change, add, or discontinue all or part of the content of the Website and/or the services provided through the Website without prior notice to Users.
  2. The Hotel shall not be liable for any disadvantage or damages incurred by Users as a result.

Article 9 (Handling of Personal Information)

The Hotel’s handling of Users’ personal information shall be governed by the Hotel’s separately stipulated “Privacy Policy (Personal Information Protection Policy).”


Article 10 (Amendments to the Terms)

  1. The Hotel may amend these Terms without prior notice to Users when the Hotel deems it necessary.
  2. The amended Terms shall take effect from the time they are posted on the Website. If Users continue to use the Website after the amendments, Users shall be deemed to have agreed to the amended Terms.

Article 11 (Governing Law and Jurisdiction)

  1. These Terms shall be governed by and construed in accordance with the laws of Japan.
  2. In the event of any dispute between the Hotel and Users in connection with use of the Website, the court having jurisdiction over the Hotel’s location shall have exclusive jurisdiction as the court of first instance.

Article 12 (Contact Information)

For inquiries regarding the Website and these Terms, please contact:

Hotel Eve Plaza – Website Administration Office

599 Tsugaike Kogen, Otari-mura, Kitaazumi-gun, Nagano 399-9422, Japan
TEL: +81-261-83-2314
E-mail: info@eveplaza.com